Shipping policy

What are the shipping fees?

* For orders less than $ 69.99, a fixed fee of $ 14.90 will be added to your final invoice.

* For all orders of $ 70.00 or more, standard delivery is offered free of charge.

If you are using a promo code, your order must be $ 70 or more after applying any promo code to qualify for free shipping.

* A fixed fee of $35.00 will be added to your invoice for Northwest Territories, Yukon Territory as well as Nunavut.

*Currently, we are unable to accept or process international shipments.

What are the delivery times ?

Web orders are prepared from Monday to Friday, excluding public holidays. Orders are usually prepared within 1-3 business days. Thereafter, the usual delivery time is 2-5 working days. However, circumstances beyond our control may increase the delivery time. Please note that longer order preparation and delivery times are to be expected during busy periods such as Black Friday, Boxing Day and Mother's Day.

What is the pickup address?

All our electronic orders are processed from our Sherbrooke plant shop. By selecting pickup when confirming your order, you can pick it up Monday through Friday between 10 a.m. and 5:30 p.m at 1625 Belvédère South Street, Sherbrooke, QC.